Have a question?

We would like to hear from you, whether its a query on our services or a question you have we welcome anything you have to say!

Advertise your Business?

If you wish to advertise your vehicle-related business here for free, please contact us today david@autofacts.uk

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    Terms and Conditions

    1. About us

    - Company: Autofacts Limited (“Autofacts”, “we”, “us”, “our”)

    - Registered in: England and Wales

    - Company number: 15680928

    - Registered office / Trading address: 30 Lancastria Mews, Boyndon Road, Maidenhead, SL6 4SA, United Kingdom

    - Contact: david@autofacts.uk

    - Website: https://autofacts.uk (the “Site”)

    2. Scope of these Terms

    These Terms govern use of the Site and the purchase of our services and merchandise. By using the Site or placing an order, you agree to these Terms.

    3. Services

    User-Provided Media Package: You upload photos/videos; we create a 2–3 minute video presentation. Price: £99. Delivery within 48 hours via an unlisted YouTube link on our channel https://www.youtube.com/@AutoFacts-Bespoke (or alternative method if agreed).

    On‑Site Shoot Package: London and Berkshire only. 90‑minute photo/video shoot of your parked vehicle at your location; we do not move or drive vehicles. We then create a 2–3 minute video presentation. Fixed fee: £299

    4. Sales

    Merchandise (T‑shirts, Hoodies, Mugs)

    Products and availability

    We sell apparel (T‑shirts, hoodies) and mugs. Images are illustrative; minor colour/sizing variations may occur. Availability is not guaranteed; we may limit quantities.

    Pricing and payment

    Prices in GBP; payment taken at checkout. We may correct pricing/description errors before dispatch; if you’ve paid, we’ll refund you if we cancel.

    Orders and contracts

    Your order is an offer; a contract forms when we email dispatch confirmation. We may refuse/cancel orders (e.g., stock issues, suspected fraud), with a refund.

    Shipping and delivery

    Free UK shipping. Dispatch within [e.g., 2–5 working days]. Carrier/method at our discretion; tracking where available. Risk passes on delivery to the address you provide. We currently ship to the UK only.

    Returns and replacements

    No returns or exchanges for change of mind or sizing once dispatched.

    Faulty items only: Notify us within 30 days of delivery with order details and photos. Apparel must be unused with original tags attached; mugs must be unused in original packaging. Return required for inspection unless we agree otherwise. If confirmed faulty, we will replace like.

    End.